Help With Your Renewal
Talk to a real person
Our support team is available 24/7 by live chat or email at [email protected]. Customers normally receive a same-day reply. Support is currently provided in English.
Changing your plan
Want to switch between one and two devices, or choose a different length? Pick the new option when you renew, or contact support if you are unsure.
If your picture quality has changed, you can check your connection with a free speed test such as Speedtest by Ookla and share the result with support.
Stay safe. We will never ask you for a password, a wallet seed phrase, a private key or your full card number by email or chat.