A local version of this site may be available for you.
A calm, step-by-step guide to getting started. The text carries the instructions; the pictures are only there to help. If you get stuck, a real person is available.
Exact app names and steps for each device will be added once they are verified.
Keep your details private. Never share your account password, your full card number, a wallet seed phrase or a private key with anyone, including in messages to support. We will never ask for them.
Pick one or two devices and a plan length in the pricing section.
After payment is confirmed, setup details are sent to you. Keep them private.
Follow the instructions in your setup details for your device. If you are unsure which app to use, ask support.
Once installed, open the app and start watching. If something does not work, contact support.
These steps are general. Your setup details tell you exactly which app to use for your device.
Detailed, verified guides for each device will be added later.
This is guidance only and does not promise any particular picture quality. Results depend on your device, home network, internet provider and how many people share the connection.
Check other devices are not using much of your connection, move closer to your router or use a cable, and restart your device and router. If it continues, contact support.
Restart the device, check it is connected to the internet, and make sure the app is up to date. If it still does not open, contact support with your device model.
Check for typing mistakes and extra spaces. If they still fail, contact support. Do not share your password or card details.
Check the volume and mute settings on the device and the TV, and try a different audio setting. If there is still no sound, contact support.
Check your spam folder first, then contact support.
It depends on your device and your connection. We do not promise a specific time. Support can help if you get stuck.
No. The steps are written in plain language, and a real person can help if you would like a hand.
That depends on your plan: one or two devices.
Your setup details name the app for your device. If you are unsure, ask support.
A real person can help you through it, day or night. Customers normally receive a same-day reply.